A fast-growing USA-based company in the architectural, engineering, and surveying sector is seeking an experienced
Remote System Administrator
to support its IT infrastructure and remote workforce. The ideal candidate must be skilled in managing secure remote environments, assisting employees using personal devices (BYOD), configuring virtual IP solutions for international access to restricted websites, managing employee-productivity tools, and assisting leadership with technology procurement for engineering workflows.
Key Responsibilities
Remotely monitor, manage, and troubleshoot user devices, cloud services, servers, and network systems.
Install, configure, and support engineering software (AutoCAD, Civil 3D, Revit, Bluebeam, ArcGIS) through remote tools.
Administer Microsoft 365 (Teams, OneDrive, SharePoint, Exchange, MFA, user accounts).
Ensure secure cloud backups, storage integrity, and cybersecurity compliance.
Provide daily remote IT support to employees across multiple time zones.
Troubleshoot VPN, RDP, licensing, connectivity, Teams, and cloud-sync issues.
Implement and enforce BYOD security requirements including antivirus, encryption, VPN access, and MFA.
Deploy, configure, and manage remote-worker productivity and employee-monitoring tools (Hubstaff, Time Doctor, ActivTrak, MS 365 analytics).
Assist leadership in identifying, evaluating, and purchasing laptops, workstations, and architecture/engineering-related software, and locating/working with local hardware service providers to support employees as needed.
Configure and maintain firewalls, VPNs, routers, and secure remote-access systems.
Maintain IT asset inventory, device logs, and license tracking.
Identify and configure virtual IP address solutions (VPNs, proxies, tunneling) to access region-restricted websites from international locations.
Maintain comprehensive IT documentation, procedures, and security policies.
Coordinate with external vendors for specialized technical needs.
Qualifications
Proven experience as a Remote System Administrator or equivalent role.
Strong expertise with Microsoft 365 administration and Windows OS environments.
Hands-on experience supporting remote employees and resolving technical issues (VPN, Teams, OneDrive, RDP, cloud access).
Experience implementing and working with remote productivity and employee-monitoring tools (Hubstaff, ActivTrak, Time Doctor, MS 365 analytics).
Experience identifying, evaluating, and purchasing laptops/workstations and industry-specific software, and coordinating with local hardware service providers for employee support.
Experience enforcing BYOD compliance and supporting personal devices used for work.
Solid understanding of cybersecurity, secure remote access, endpoint protection, and device compliance.
Experience supporting engineering software environments (AutoCAD, Civil 3D, etc.).
Experience configuring virtual IPs/VPNs for accessing restricted or region-locked websites.
Strong troubleshooting, documentation, and communication skills.
Preferred
Experience with Windows Server, Active Directory, Azure AD / Intune MDM.
Experience building automated dashboards or activity-monitoring reports. Familiarity with cloud firewalls, EDR/endpoint security systems, and conditional access policies.
Experience in IT procurement workflows or vendor management.
Job Type: Part-time
Pay: ₹150.00 - ?500.00 per hour
Application Question(s):
Experience in finding and configuring virtual IP addresses (VPNs/proxies) to access restricted websites from international locations.
Experience implementing and working with remote productivity and employee-monitoring tools.
Do you have experience working with US companies?
Experience with architectural and engineering firms?
Experience assisting with identifying, evaluating, and purchasing laptops, workstations, and industry-specific software for architectural/engineering needs, as well as locating and coordinating with local hardware service providers for employee support when required.
Work Location: Remote
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