Job Description

About Us

KannyFilms is a boutique wedding videography studio based in Toronto, Canada. We specialize in South Asian weddings and work with couples who care about authenticity, emotion, and cinematic storytelling. We film ~30 weddings a year, and we're growing. Our team is looking for a remote Operations Lead to support our backend workflows so we can stay creatively focused.

Your Role

As our Operations Lead, you'll keep the business running smoothly behind the scenes. From coordinating freelancers and updating shoot timelines to helping with client onboarding and managing project pipelines -- you'll be our organized second brain.

Responsibilities

Manage client onboarding process (Tally forms, Flodesk automations, CRM updates) Communicate directly with clients to confirm wedding itineraries, collect event details, and ensure timelines are clear and complete Maintain and update shoot calendars, schedules, and wedding week timelines Coordinate with freelance videographers and confirm shoot coverage Track project delivery status (edits in progress, delivery timelines, feedback, etc.) Organize files, links, and footage logs post-wedding Monitor and follow up on invoices and payments (non-finance role, just tracking) Help improve and document internal workflows (SOP creation)

You're a Good Fit If You

Are extremely organized and detail-oriented Communicate clearly and professionally in English Are tech-savvy with tools like Google Workspace, Notion, Trello, HoneyBook (or similar CRMs) Learn fast and aren't afraid to ask questions Have 2-4 hours/day of availability that overlaps with EST mornings or evenings

Nice-to-Haves

Past experience working with creatives, photographers, videographers, or agencies Familiarity with tools like Flodesk, Zapier, WeTransfer, and Canva Basic knowledge of social media (Instagram, TikTok, Pinterest) -- ability to assist with scheduling posts, organizing content folders, and supporting content strategy Experience working remotely for international clients

To Apply:

Please email us at info@kannyfilms.com with:

A short intro about yourself Answers to the screening questions below Your updated resume or LinkedIn profile

Screening Questions

Tell us about a time you managed a project or a team remotely. What tools did you use, and how did you stay organized
What strategies would you use to stay on top of multiple client timelines and shoot schedules in a fast-moving business like this
How comfortable are you with software like HoneyBook, Flodesk, or Zapier
Have you used anything similar before
Imagine a freelancer cancels last-minute for a wedding shoot. How would you handle that situation from your position
How would you describe your communication style
Are you someone who checks in frequently or prefers batch updates
If a couple hasn't filled out their event form 3 weeks before their wedding, what steps would you take to follow up
What hours are you generally available in IST, and how many hours a week would you ideally want to work
Lastly, why do you want to work with a creative business like ours

Job Types: Full-time, Part-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Expected hours: 25 - 35 per week

Benefits:

Work from home
Schedule:

Monday to Friday US shift Weekend availability
Supplemental Pay:

Performance bonus Yearly bonus
Experience:

* Project management: 2 years (Required)