Sales Associates
Job Description
Customer Service orientation, Willingness and ability to continuously learn and improve product knowledge, Process Orientation, Proactiveness, Good Communication Skills (preferably English and local language), pleasant personalitySales: Ensure 100% sales process implementation and compliance Meet daily sales and conversion targets and improve performance on all KPIs (including OL, Edge Profit Pool and Accessory Sales)Customer Service: Ensure all customers are attended to appropriately and timely resolution of customer escalations Daily follow up on complaints with the concerned stakeholders to ensure timely resolution as per predefined SLA & TAT Improve overall customer experience (VOC, Customer NPS, Mystery Audit Score) and takecorrective actions based on customer feedbackContinuous Learning: Keeping updated on product knowledge, promotions and processes Attending trainings and takingProcess: Ensure compliance of all SOPs relating to Sales and Service within the category-HR 9482497949
Skills Required
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Job Detail
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Job IdJD3159043
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IndustryConsumer Durables
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Total Positions100
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Job Type:Full Time
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Salary:120000-140000
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Employment StatusPermanent
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Job LocationHyderabad, India
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EducationAny Graduate
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Experience0 - 10 Year
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Apply ByJan 31, 2024
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Job Posting DateSep 18, 2023