Sales Associates

0 - 10 Year    Hyderabad, India
Reliance Digital, Inorbit Mall, S No. 64, APIIC Software Layout, Inorbit Mall Road, Mindspace, Madhapur, Hyderabad, Telangana 500081, India

Job Description

Customer Service orientation, Willingness and ability to continuously learn and improve product knowledge, Process Orientation, Proactiveness, Good Communication Skills (preferably English and local language), pleasant personalitySales: Ensure 100% sales process implementation and compliance Meet daily sales and conversion targets and improve performance on all KPIs (including OL, Edge Profit Pool and Accessory Sales)Customer Service: Ensure all customers are attended to appropriately and timely resolution of customer escalations Daily follow up on complaints with the concerned stakeholders to ensure timely resolution as per predefined SLA & TAT Improve overall customer experience (VOC, Customer NPS, Mystery Audit Score) and takecorrective actions based on customer feedbackContinuous Learning: Keeping updated on product knowledge, promotions and processes Attending trainings and takingProcess: Ensure compliance of all SOPs relating to Sales and Service within the category-HR 9482497949

Skills Required

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Job Detail

  • Job Id
  • Industry
    Consumer Durables
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
  • Employment Status
  • Job Location
    Hyderabad, India
  • Education
    Any Graduate
  • Experience
    0 - 10 Year
  • Apply By
    Jan 31, 2024
  • Job Posting Date
    Sep 18, 2023