Sureify is on a mission to help life insurance carriers thrive in the digital age. Through our Lifetime platform, we enable insurers to digitally engage with their policyholders, streamline new business and underwriting processes, and empower agents with modern tools. By joining our team, you'll be part of an innovative, mission-driven company making a real impact in the insurance industry.
Role Overview
We are looking for a
Release Manager
to join our Hyderabad office. This role will be responsible for managing all production releases across our enterprise platform and solutions. The Release Manager will ensure releases are delivered with quality, predictability, and efficiency while collaborating with engineering, QA, product, and client support teams. This role is pivotal in maintaining operational excellence and enhancing the experience for our carrier partners and their policyholders.
Key Responsibilities
Own and manage the
end-to-end release lifecycle
for all production deployments.
Define, document, and enforce
release management processes and standards
.
Create and maintain the
release calendar
, ensuring transparency and alignment across teams.
Collaborate with engineering, QA, product management, and client support teams to ensure releases are
on time, stable, and properly communicated
.
Conduct
release readiness reviews
and facilitate go/no-go decisions.
Identify, document, and mitigate risks associated with production releases.
Monitor and track release performance, driving continuous improvement in processes.
Act as the
point of contact
for release-related escalations, ensuring smooth deployment and minimal disruption.
Provide release documentation for audit, compliance, and historical tracking purposes.
Required Qualifications & Experience
10+ years of overall technical experience
, ideally in software engineering, operations, or related fields.
5+ years of direct release management experience
in a complex, enterprise software environment.
Deep understanding of
software development lifecycles (SDLC), CI/CD practices, deployment patterns, and release orchestration
.
Demonstrated experience in
cloud-native environments
, microservices architecture, containerization (Docker, Kubernetes), and orchestration.
Hands-on experience or strong knowledge of
Java / JVM ecosystems
, RESTful APIs, event-driven systems (e.g. Kafka, RabbitMQ or equivalent), and distributed system design.
Experience with
infrastructure as code (IaC)
tools, deployment pipelines (Jenkins, GitLab CI, Azure DevOps, etc.), and version control systems (Git).
Strong proficiency in
observability, monitoring, logging, and alerting tools
(ELK stack, Splunk, Prometheus, Grafana, etc.).
Familiarity with both
relational (SQL) and NoSQL databases
, caching strategies, and performance tuning.
Proven ability to
manage risk, troubleshoot production issues, and drive root-cause analysis
.
Excellent stakeholder management, communication skills, and ability to drive alignment among technical and non-technical teams.
Ability to operate under pressure, handle multiple concurrent release efforts, and enforce discipline in fast-paced environments.
Preferred / Nice-to-Have Skills
Experience in the
insurance or financial services domain
(or other regulated industries).
Knowledge of
security, compliance, or audit processes
as they relate to release operations.
Experience integrating
feature flag frameworks
, canary/blue-green deployments, or dark launches.
Experience with
multi-tenant SaaS architectures
and deployment strategies.
Familiarity with
site reliability engineering (SRE)
principles and practices such as SLIs/SLOs.
Why Join Sureify
Contribute to a mission-driven company transforming the life insurance industry.
Collaborate with a global team that values innovation, quality, and customer success.
Opportunity to directly influence release strategy and operational best practices.
Work in a dynamic, growth-oriented environment with opportunities for professional development.
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