Job Description

Company Description
At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries.

Play an important role in our strategic journey at Toll Technology Centre (TTC) in Pune, India.
As a progressive technology hub, we strive to continuously improve how we work. As a progressive technology hub renowned supply chain and logistics leader, we are committed to delivering on $420 million in technological investments. Working closely with customers, help us transform our core systems, platforms, automation, and interfaces for the better. Enjoy a secure, stable, and safe environment, collaborating with teams of specialists in a positive team culture. Take on challenges that will grow your problem-solving skills with plenty of on-the-job learning experiences. Share your ideas with caring leaders who look out for you and your well-being and reward your accountability and responsibility with opportunities for progression.


We are looking for an experienced Release and Deployment Analyst to join our team in Pune. As the Release and Deployment Analyst, you will:

• R& D Analyst will be owing end-to-end release management for assigned releases and ensure it is released into production by adhering to all release management processes. R& D Analyst will be authorized to accept or reject releases based on the status of artifacts completeness and will be a center point for communication amount all the stakeholder as the release progress.
• Identify process gaps for improvement, including reducing dead time, cost of change, failure rates, etc.
• Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills. A background of leading and working side by side with engineers, architects, quality assurance, and operations teams is required for successful software products. Possess the wide range of leadership skills necessary to plan, organize, and deliver a wide range of products in an organized fashion.
• Ensure the change management process is followed making ready for production deployment using the available tools and management and gaining change approvals. Proven track record of leadership accomplishments, Excellent problem solving, critical thinking, and communication skills, Ability to work in an extremely fast-paced and challenging environment, and Excellent command of written and spoken English. Drive the end-to-end release process - for multiple planned releases, and unplanned hotfix releases in advance
• Helps align release calendar to ensure overlaps are minimized to ensure rapid deployments with high quality. Assist the teams in establishing a consistent and predictable release cadence • Create an environment whereby the teams are informed and in agreement on delivery goals, complex dependencies, and exception processes
• In partnership with multiple leaders, track and communicate to Stakeholders information such as release calendar, risks, and risk mitigation strategies, impediments, and status R&D Analysts must be able to step up and own process improvement initiatives and should not hesitate to push the boundaries to make it happen, should be able to work normally out of office hours occasionally as and when needed.

About you To be successful in this role, you will need:

• Minimum 5 to 7 years of IT industry experience with a strong bias to the delivery of quality solutions into production. Must be aware of the latest tools and methodologies used in the industry for release and deployment
• Must have experience in SNOW or Similar Tools for raising change records and change management process. Strong Release Management skills gained across multiple architectures/technology stacks
• Ability to understand complex system architecture, in particular as it impacts the management of multiple, competing environments
• Nice to have code and configuration management (code branching, Automated releases, etc..)
• Must be aware of Environment management as it will go hand to hand with release management. Must have experience in Infra as well as application releases. Nice to have experience in CI/CD Pipeline, AWS, Azure, Jenkins, SVN, MS Visio, and DevOps toolsets
• Direct experience in either Applications or Infrastructure support is highly desirable Best practices for software delivery with good knowledge of the Software Development Life Cycle and ITIL framework with experience of the release process, preferably as a release engineer however a good background in software engineering or development will be considered Familiar with Agile and Scrum methodologies. Qualifications Required – Education and/or professional Bachelor’s Degree in IT, Business, or a related discipline.

Be Connected With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the center of what makes Toll great – it’s what makes our possibilities endless. Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders, and abilities.
To find out more about us visit www.tollgroup.com/careers You must be entitled to work in (insert country) and be prepared to undertake pre-employment checks including a criminal history check and medical. TTC-IND2022