The Relationship Officer is responsible for developing a strong local distribution network for affordable home loans by engaging with 'contact points' and executing field-based marketing initiatives. This role is ideal for fresh graduates or candidates with any field experience who are looking to build a career in the housing finance sector. The position involves sales, customer relationship management, and end-to-end loan processing.
Key Responsibilities :
Sales & Business Development
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Achieve home loan disbursement targets through prospecting, networking, and marketing activities.
Generate leads via community contact points such as cement dealers, planners, engineers, and masons.
Product Promotion
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Present and promote home loan products in person and via digital platforms.
Conduct marketing activities such as pamphlet distribution and construction site visits.
Customer Relationship Management
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Profile customers, identify needs, and recommend suitable loan products.
Build and maintain long-term relationships to encourage repeat business and referrals.
Loan Processing Assistance
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Guide customers through application, documentation, and verification.
Coordinate with credit teams for timely loan disbursement.
Field Activities
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Execute branch-assigned promotional activities.
Maintain visibility in the local housing market.
Compliance & Quality Standards
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Follow company policies, credit guidelines, and ethical sales practices.
Requirement :
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Qualification: Graduate in any stream (mandatory).
Experience: Fresher or candidates with any field experience (sales preferred).
Age: Less than 23 years.
Location Preference: Must reside within a 10 km radius of the assigned location.
Other: Two-wheeler with valid driving licence.
Skills & Competencies:
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Communication Skills: Good verbal and written communication in English and local language.
Sales Skills: Ability to promote loan products and generate leads.
Customer Service Orientation: Strong interpersonal skills for relationship building.
Market Knowledge: Awareness of local housing finance ecosystem.
Compliance & Ethics: Understanding of company policies and credit guidelines