Job Description

Key Responsibilities of a NEXA Relationship Manager:

Building and maintaining relationships:

This includes establishing rapport with both prospective and existing customers, understanding their needs, and providing personalized service.

Achieving sales targets:

Relationship Managers are expected to drive sales and meet their sales targets by effectively using sales techniques and understanding customer requirements.

Providing product information and advice:

They need to be knowledgeable about NEXA's products and services, able to answer customer inquiries, and offer guidance.

Handling customer inquiries and complaints:

Relationship Managers are responsible for resolving any issues or complaints promptly and effectively.

Lead generation and business development:

This may involve identifying potential customers, reaching out through various channels, and developing strategies for attracting new business.

Managing customer amenities:

Some roles may involve overseeing customer amenities like Valet services, Pantry facilities, and ensuring seamless car deliveries.

Collaborating with other teams:

Working closely with sales, marketing, and other departments to ensure a cohesive and positive customer experience.

Using CRM systems:

Proficiency in using Customer Relationship Management systems is essential for managing customer data and interactions.

Understanding and fulfilling customer requirements:

This includes understanding financing options, guiding customers on documentation, and keeping them informed about car-related updates.

Ensuring customer satisfaction:

This involves taking feedback, addressing concerns, and ensuring customers are happy with their experience.
Job Type: Full-time

Pay: ?13,468.97 - ?61,385.78 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Schedule:

Day shift Fixed shift Morning shift Rotational shift
Supplemental Pay:

Performance bonus
Language:

English, Telugu, Hindi (Required)
Work Location: In person

Speak with the employer

+91 7997994850