The overall objective of the Relationship Manager is to facilitate and increase the conversion % of the centre by convincing the patients about the USPs of Ferty9 and it being the best possible option for their pregnancy.
To be comprehensively aware of all the procedures & prices relating to IVF treatment
To effectively communicate and convey to the patients about our USPs.
To convince the patients on the ability of our company, transparency, and ethics
To follow up with IVF advised patients to ensure that they take up procedures with us.
To be a part and analyze & present the data on conversion and the related work to the Center Manager.
To ensure that the patient gets the right information, support, and advice on the procedure to be taken.
To measure and achieve the effectiveness of goals set from time to time by the Management.
To maintain patient focus and answering to their enquiries by using the SOPs.
To ensure availability of potential IVF Patients during the support group meet program in coordination with the psychological counsellor.
To make sure that the required data to be updated in Palash and ARTISAN for smooth functioning.
Customer
Conversion % achievement as defined in the budget of the Centre
NPS @ 90% and above Financial
IVF advised to IVF taken as a % Process
100% adherence to all the consent forms as defined by the ART Act
Data entries in Clinical & Financial Software at 100%
Job Type: Full-time
Pay: Up to ?20,000.00 per year
Benefits:
Health insurance
Provident Fund
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Required)
Sales: 1 year (Required)
Language:
English (Required)
Work Location: In person
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