- Build and nurture long-term relationships to ensure client satisfaction and retention.
Requirements:
0-1 years of experience in relationship/account management.
Strong communication, negotiation, and interpersonal skills.
Customer-centric mindset with a proactive attitude.
Ability to handle multiple clients and prioritize tasks effectively.
Proficiency in CRM software and MS Office tools
Lead Conversion & Revenue Growth
- Call potential leads, understand their needs, and convert them into course enrollments.
Client Support & Communication
- Handle incoming calls, resolve client concerns promptly, and provide regular updates.
Collaboration & Coordination
- Act as a bridge between clients and internal teams (category, marketing, product) to deliver seamless service.
CRM & Data Management
- Maintain accurate records, track engagement, and identify upselling/cross-selling opportunities.
Job Types: Full-time, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
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