Job Description

About Us:

Royal 18 Global Tech Craft Pvt. Ltd. is a fast-growing technology company specializing in innovative solutions . Our flagship product launched recently which is a comprehensive

Restaurant Management System (RMS)

it is designed to streamline restaurant operations, enhance efficiency, and drive business growth.

Role Overview:

We are looking for an enthusiastic and result-driven

Relationship Manager

to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with restaurant clients, ensuring their satisfaction, and helping them leverage our platform to achieve business success.

Key Responsibilities:

Identify and generate leads through

cold calling, field visits, and market references.

Proactively approach restaurants to

onboard them onto our RMS platform.

Build and nurture long-term relationships with restaurant owners and decision-makers. Conduct

product demonstrations

and explain the benefits of the platform. Manage

onboarding, training, and ongoing support

for new restaurant partners. Regularly follow up with clients to ensure satisfaction and address their business needs. Collaborate with internal teams to deliver a seamless client experience. Achieve monthly and quarterly

sales and retention targets.

Requirements:

Minimum

1 year of experience

in sales, client servicing, or relationship management (preferably in the F&B, SaaS, or hospitality sector). Strong communication, negotiation, and presentation skills. Ability to work independently and handle field operations. A proactive and customer-centric attitude. Basic understanding of restaurant operations or POS systems is a plus.

Employment Terms:

Probation Period:

3 months

Compensation:

Probation and final salary will be discussed during the interview.

Why Join Us:

Opportunity to work with a growing tech-driven company in the hospitality domain. Hands-on experience in client acquisition and relationship management. Performance-based growth and incentives.
Job Types: Full-time, Permanent

Pay: ₹14,254.27 - ₹30,000.00 per month

Work Location: In person