Job Description

1. Core Sales & Business Responsibilities

Lead Management:

Proactively follow up on leads generated through the website, social media, or walk-ins. You aren't just waiting for people to walk in; you are managing a "pipeline."

Product Expertise:

Acting as a consultant by providing deep technical knowledge on vehicle specifications, safety features, and technology (e.g., ADAS, EV charging, infotainment).

Financial Advisory:

Explaining financing options, insurance packages, and trade-in valuations to provide a "one-stop-shop" experience.

Target Achievement:

Meeting monthly and quarterly sales volume and gross profit targets.
2. Relationship & Experience Management

Personalized Consultations:

Conducting "needs-based" selling--understanding a customer's lifestyle (e.g., family size, daily commute) to recommend the right model.

Test Drive Management:

Organizing and conducting professional test drives that highlight the car's unique selling points.

Customer Retention:

Maintaining a database (CRM) to send personalized follow-ups for birthdays, service reminders, or "loyalty" upgrades when a new model launches.

Conflict Resolution:

Handling customer grievances or delays in delivery with empathy to ensure the

Customer Satisfaction Index (CSI)

remains high.
3. Operations & Coordination

Delivery Excellence:

Overseeing the "Delivery Ceremony" to ensure the car is in pristine condition and the customer feels celebrated.

Inter-departmental Liaison:

Working with the

Service Department

(for pre-delivery inspections) and the

Finance/Accounts Team

(for loan approvals and registration).

Inventory Control:

Monitoring stock levels to know which models are available for immediate delivery and which have long wait times.
Job Types: Full-time, Permanent

Pay: ₹11,781.31 - ₹55,566.66 per month

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person