Job Description

Description:Role Overview:The Relationship Manager - Inside Sales role is a front-line revenue-driving position focused on customer acquisition, engagement, and conversion through outbound calling. This role plays a critical part in expanding customer base by understanding customer needs, positioning gold-backed financial products effectively, and closing sales within defined timelines. The position demands strong communication skills, sales discipline, and the ability to consistently deliver against targets in a high-growth fintech environment.Key Responsibilities:- Make outbound sales calls to prospective customers from provided leads and databases- Understand customer requirements and identify relevant gold-backed financial solutions- Clearly explain product features, benefits, pricing, and process flows to customers- Drive conversions by closing sales and meeting or exceeding assigned targets- Follow up with interested prospects to ensure timely closure and documentation completion- Maintain accurate records of customer interactions and sales activity- Handle customer objections professionally and provide effective resolutions- Ensure high standards of customer communication and relationship management- Collaborate with internal teams to ensure smooth onboarding and disbursement processes- Adhere to compliance, process guidelines, and company sales policiesKey Skills & Competencies:- Inside sales and telesales expertise- Strong verbal communication and persuasion skills- Customer-centric approach with solution-selling mindset- Target-driven and performance-oriented attitude- Ability to handle objections and close deals effectively- Basic understanding of financial products preferred- Multilingual communication abilities (Hindi/English mandatory; South Indian languages preferred)Candidate Profile:The ideal candidate is a proactive sales professional with at least 1 year of experience in inside sales, telesales, or customer service roles. The individual should be comfortable with high-volume calling, have strong conversational abilities, and possess the confidence to engage customers across diverse geographies. Candidates who thrive in performance-driven environments and are motivated by incentives and career progression will find strong alignment with this role.Eligibility & Qualifications:Mandatory:- Graduate in any discipline- Minimum 1 year of calling/inside sales experience- Strong spoken communication skillsPreferred:- Experience in fintech, NBFC, banking, or financial services- Proficiency in Hindi and English; Telugu or Tamil is an added advantageCompensation:- Competitive, industry-aligned compensation with attractive fixed pay and high-performance incentives.- Additional benefits include ESOPs, medical and accident insurance, and long-term wealth creation opportunities. (ref:updazz.com)

Skills Required