Relationship Manager

Year    HR, IN, India

Job Description

Job Summary:



The Franchise Relation Manager at

Mycleaners

will be responsible for managing franchise partners across India, ensuring operational excellence, store compliance, and smooth communication between franchisees and the head office. The role focuses on building strong relationships, supporting franchise store performance, and maintaining MyCleaners brand standards.

Key Responsibilities:



Serve as the primary point of contact for all

Mycleaners franchise partners

. Ensure smooth onboarding and training of new franchise stores. Conduct regular store visits, audits, and operational checks to maintain MyCleaners standards. Support franchise stores in improving operations, workflow, staff management, and service quality. Address and resolve franchise partner issues, escalations, and operational challenges. Monitor sales performance, customer feedback, and overall store health. Ensure each franchise follows

SOPs, pricing structure, branding guidelines

, and company policies. Collaborate with internal teams (operations, marketing, HR, supply chain) to fulfil franchise needs. Prepare weekly/monthly reports on franchise performance and highlight areas of improvement. Assist franchise partners in driving customer satisfaction and revenue growth.

Requirements:



Bachelor's degree in Business/Management or relevant field. 1 -2 years of experience in franchise management, operations, or relationship handling. Strong communication and people-management skills. Ability to travel to franchise locations across India.
Job Type: Full-time

Pay: ₹22,000.00 - ₹30,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4763310
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year