Job Description

Job Title: Relationship Manager - Health tech

Position Overview: We are looking for a smart, confident and dynamic individual to join our Health Tech vertical as a Client Success & Operations Manager. This individual will work closely with our CEO to manage high-impact hospital relationships, ensure efficient onboarding , and lead monthly review presentations to CXO-level stakeholders at hospitals. This is a client-facing operations and relationship management role that ensures smooth post-sales execution and long-term success of our receivables management services.

Key Responsibilities:

? Represent ViFin and the CEO in monthly review meetings with hospital CXOs, insurance department heads, and partner stakeholders.

? Ensure clients are satisfied with deliverables and service outcomes.

? Prepare detailed monthly review presentations on hospital performance, receivables recovery status, claim ageing, TAT adherence, etc.

Qualification: MBA from Tier-1 or Tier-2 management colleges (Preferred)

Experience: 1+ years of work experience in: Hospital receivables / claim processing / TPA management / Client success / healthcare operations roles / Health-tech / SaaS

Skills:

? Strong communication & presentation skills (English, Tamil a must)

? Ability to confidently interact with senior hospital management

? Proficiency in Excel, PowerPoint, dashboards, and reporting

? High ownership mindset with client-first approach

? Willingness to travel locally (if needed)

Location: Teynampet, Chennai (with travel to hospital locations as required)

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?40,000.00 per month

Benefits:

Health insurance * Provident Fund