Job Description

Job Title: Relationship Manager - Health tech

Position Overview: We are looking for a smart, confident and dynamic individual to join our Health Tech vertical as a Client Success & Operations Manager. This individual will work closely with our CEO to manage high-impact hospital relationships, ensure efficient onboarding , and lead monthly review presentations to CXO-level stakeholders at hospitals. This is a client-facing operations and relationship management role that ensures smooth post-sales execution and long-term success of our receivables management services.

Key Responsibilities:


Represent ViFin and the CEO in monthly review meetings with hospital CXOs, insurance department heads, and partner stakeholders.


Ensure clients are satisfied with deliverables and service outcomes.


Prepare detailed monthly review presentations on hospital performance, receivables recovery status, claim ageing, TAT adherence, etc.

Qualification: MBA from Tier-1 or Tier-2 management colleges (Preferred)

Experience: 1+ years of work experience in: Hospital receivables / claim processing / TPA management / Client success / healthcare operations roles / Health-tech / SaaS

Skills:


Strong communication & presentation skills (English, Tamil a must)


Ability to confidently interact with senior hospital management


Proficiency in Excel, PowerPoint, dashboards, and reporting


High ownership mindset with client-first approach


Willingness to travel locally (if needed)

Location: Teynampet, Chennai (with travel to hospital locations as required)

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

Health insurance * Provident Fund