Job Description

Key Responsibility Areas:

1. Member Relations:

a. Be the first point of contact for all member-related support.
b. Respond to queries, take feedback, and ensure members have a smooth and pleasant experience at the club.
c. Build long-term relationships and assist in creating a member-friendly environment.

2. Club Sales:

a. Handle all sales-related enquiries including memberships, banquets, rooms, and golf events.
b. Explain offerings, share pricing, do follow-ups, and convert leads into confirmed bookings or memberships.
c. Work towards monthly sales targets and maintain enquiry records.

3. Marketing Support:

a. Coordinate with the marketing team for WhatsApp campaigns, social media content, emailers, and promotions.
b. Share client feedback and ideas for improving communication.

4. Coordination & Reporting:

a. Maintain daily logs of enquiries and updates.
b. Share reports with seniors and coordinate with internal teams like reception, F&B, and operations to ensure smooth client experience.

5. Other Responsibilities:

a. Support in club events, member activities, and assist with any task assigned by senior management.

Job Type: Full-time

Pay: ?480,000.00 - ?540,000.00 per year

Language:

English (Preferred)
Work Location: In person