Job Description

Job Overview:

We're looking for a Relationship Manager who thrives on building strong, lasting client connections. In this role, you'll be responsible for managing and nurturing client relationships, understanding customer needs, resolving issues, and identifying opportunities for long-term collaboration and growth.

Key Responsibilities:

Build and maintain strong, long-term relationships with clients Act as the primary point of contact for assigned accounts Understand client goals, business challenges, and service needs Collaborate with internal teams (sales, product, support) to deliver client solutions Proactively identify opportunities to upsell or cross-sell products/services Handle client concerns and complaints with empathy and efficiency Maintain accurate records of client interactions and progress in CRM systems Provide regular updates and reports on account health and satisfaction Stay updated on industry trends and competitive landscape

Qualifications:

Bachelor's degree in Business, Marketing, or a related field 0-4 years of experience in relationship management, account management, or customer success Excellent communication and interpersonal skills Ability to understand client needs and offer tailored solutions Strong problem-solving skills and attention to detail Ability to manage multiple accounts and deadlines with a client-first attitude
Job Types: Full-time, Permanent, Fresher

Pay: ?18,000.00 - ?25,000.00 per month

Schedule:

Day shift
Language:

English (Preferred)
Work Location: In person