Respond promptly to Customer inquiries, providing accurate information and solutions.
Ensure a smooth and enjoyable Customer journey from initial contact through to post-sale follow-up.
Handle Customer complaints with professionalism, aiming for swift resolution and Customer satisfaction.
Data Management and Accuracy
Accurately input Customer information into the CRM system to maintain up-to-date records.
Regularly review and update Customer data to ensure reliability and relevance.
Utilize Customer data to personalize interactions and enhance service delivery.
Relationship Development
Build strong, trust-based relationships with Customers through consistent and meaningful interactions.
Engage in regular follow-ups to maintain Customer interest and loyalty.
Encourage repeat business and referrals by providing exceptional service and support.
Market Analysis and Adaptation
Keep abreast of market trends, competitor activities, and industry developments.
Suggest sales strategies based on market insights to maintain a competitive edge.
Feedback Utilization
Analyze feedback to identify common themes and areas for improvement.
Suggest changes based on feedback to enhance Customer satisfaction and sales effectiveness.
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Application Question(s):
Only Female candidate required
Education:
Bachelor's (Required)
Experience:
3y: 2 years (Preferred)
Work Location: In person
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