Job Description

Client Engagement:

Serve as the main point of contact, ensuring consistent communication and presence with existing clients.

Needs Assessment:

Conduct in-depth analysis to understand client requirements, challenges, and objectives.

Problem Solving:

Address and resolve complaints, concerns, and issues promptly and effectively.

Solution Provider:

Recommend and present relevant company offerings (products/services) that meet client needs.

Growth & Retention:

Identify opportunities for upselling/cross-selling and develop strategies to enhance customer loyalty.

Internal Collaboration:

Work with sales, marketing, and other teams to ensure client needs are met.

Data Management:

Maintain accurate records of interactions and client data in CRM systems.

Reporting:

Provide feedback to management on client trends and business performance.
Job Types: Full-time, Permanent, Fresher

Pay: ₹18,874.93 - ₹30,547.01 per month

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person