Job Description

Job Title: Relationship Engagement Manager (REM)
Location: Bangalore, India
Experience: 8+ years
Industry: Consulting & Staffing
emagine is a leading European consultancy delivering high-end IT and Business services. Headquartered in Denmark and established in 1994, we have been enabling top-tier organizations with cutting-edge consulting solutions across Europe. Since 2018, emagine has built a strong presence in India with its office located in the heart of India's Silicon Valley - Bangalore. Our India operations are supported by a dynamic leadership team and a strong management foundation. We play a key role in global project delivery, talent solutions, and consulting services, supporting clients with agility and excellence across domains. With a growing team of skilled professionals, emagine India continues to contribute significantly to the company's global success, delivering value-driven services with precision and passion.
Job Summary:
We are looking for an experienced Relationship Engagement Manager (REM) to drive seamless employee experience and operational excellence across our contract workforce. This role demands strong relationship-building capabilities, HR operational expertise, and a deep understanding of consulting/staffing dynamics. The REM will act as a key bridge between internal teams, deployed consultants, and client stakeholders to ensure effective workforce management and engagement.
Key Responsibilities:
1. Consultant Lifecycle Management

• Manage onboarding, confirmation, extension, and exit processes for contract employees

• Coordinate issuance of offer letters, contracts, and onboarding documents

• Ensure smooth induction, background verification, and timely joining

2. Client & Consultant Engagement

• Serve as the single point of contact for consultants deployed at client sites

• Build and maintain strong relationships with client stakeholders to ensure consultant satisfaction and retention

• Facilitate regular check-ins, feedback sessions, and performance reviews

3. Compliance & Documentation

• Ensure end-to-end compliance with statutory requirements (PF, ESIC, Gratuity, Shops & Establishments, etc.)

• Maintain accurate consultant records and documentation in line with audit requirements

• Coordinate with compliance and legal teams/vendors for timely updates and filings

4. Payroll & Attendance Coordination

• Liaise with payroll teams to ensure timely and accurate disbursal of consultant salaries

• Manage attendance tracking, timesheet collection, and client approvals

• Resolve any payroll discrepancies or concerns raised by consultants

5. Employee Engagement & Grievance Redressal

• Design and drive engagement initiatives for contract staff

• Address consultant queries, grievances, and escalation matters promptly

• Foster a positive consultant experience throughout the engagement cycle

6. Reporting & Stakeholder Communication

• Prepare and share MIS reports, engagement trackers, and consultant dashboards

• Provide proactive updates to internal leadership and client teams

• Support client audits and workforce reviews with necessary documentation

Qualifications:

• MBA/PGDM in Human Resources or related field is a plus

• Minimum 8 years of experience in HR Operations, Employee Engagement, or Client Relationship Management within the staffing/consulting industry

• Strong understanding of compliance and consultant lifecycle in India

• Proficient in MS Office, HRMS, and reporting tools

Key Competencies:

• Strong interpersonal and stakeholder management skills

• High ownership and attention to detail

• Empathy, responsiveness, and solution-oriented mindset

• Ability to work in a fast-paced and dynamic environmen