Job Description

Job Category: Data Doc & Trans Processing
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Join a dynamic team where your leadership drives operational excellence in Asset Servicing. Shape the future of corporate action and income products through strategic management and innovation. Empower your team and make a meaningful impact in a fast-paced, client-focused environment
Job Summary
As a Transaction Processing Supervisor within Asset Servicing, you manage and control daily operational workflows for corporate action and income products. You lead a team to ensure robust processes, effective resource planning, and high-quality client service. You drive strategic development and maintain compliance with regulatory and organizational standards.
Job Responsibilities

• Manage workflow through the life cycle of Corporate Action and Income products
• Operationally oversee daily activities within the Asset Services team
• Maximize team capacity through effective resource planning
• Ensure robust team structure via training and succession planning
• Complete and sign off all daily controls and processing tasks
• Resolve client service inquiries efficiently
• Produce all required key metrics and reports
• Provide clear direction and leadership to the team
• Communicate strategic and regulatory changes to staff
• Review and update Standard Operating Procedures regularly
• Contribute to the strategic development of asset servicing products

Required Qualifications, Capabilities, and Skills

• Demonstrate operational expertise in Reconciliation, Settlements, Trade Support, Asset Servicing, Risk and Control, and Custody
• Lead and motivate managers with strong people management skills
• Learn new markets, products, and processes quickly
• Prioritize workloads and meet critical deadlines with strong risk and control awareness
• Communicate confidently across all mediums to internal and external clients
• Review and implement process improvements with strategic thinking
• Utilize Microsoft Office products including Word, Excel, Access, and Outlook proficiently

Preferred Qualifications, Capabilities, and Skills

• Hold a Bachelor's degree or equivalent
• Apply advanced analytical skills to complex operational challenges
• Adapt to evolving regulatory and market environments
• Collaborate effectively with cross-functional teams
• Mentor team members for professional growth
• Innovate solutions for process optimization
• Engage in ongoing professional development

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team: J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Skills Required