Job Description

We're Hiring: RTO Manager - Used Car Division

Location:

Gurgaon, Haryana

Experience:

5+ Years |

Department:

Operations / Regulatory Compliance

Reporting To:

Founder

Employment Type:

Full-Time

Are you an expert in RTO operations with a deep understanding of motor vehicle compliance, documentation, and vendor coordination
Join our growing team and lead the charge in transforming the used car experience through operational excellence.

Key Responsibilities:

RC Transfer & Compliance:

Lead seamless end-to-end RC transfer processes for used vehicles Ensure compliance with state-specific RTO regulations and motor vehicle laws

Vendor & Stakeholder Coordination:

Manage RTO agents, brokers, and third-party vendors Negotiate service charges and monitor turnaround times

Documentation & Record Keeping:

Maintain accurate RTO application and payment records Oversee PDD (Post-Disbursal Document) submissions to financial institutions

Team Management:

Train and lead a team of RTO executives Conduct internal audits to ensure process adherence and legal compliance

Process Improvement:

Identify bottlenecks and implement tech-enabled or lean process improvements Collaborate with cross-functional teams (sales, finance) for better customer journey

What We're Looking For:

Bachelor's Degree
*5+ years in RTO operations (preferably in used car aggregators)
*Hands-on experience with Parivahan, vAuto, AAX, or similar platforms
*In-depth knowledge of MV Act, pollution norms, and RTO tax structures
*Strong leadership, negotiation, and problem-solving skills

Ideal Candidate Attributes:

High integrity and work ethics Customer-first mindset Ability to perform under pressure in a fast-paced environment Detail-oriented with strong organizational discipline

Salary & Benefits:

Competitive Salary Performance Bonuses Health Insurance Opportunities for Professional Development
Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Experience:

Accounting: 1 year (Preferred)
Work Location: In person