Job Description

Role Overview:

We are seeking a passionate and experienced Regional Trainer with a strong

background in premium/luxury beauty retail. This role is pivotal in enhancing the

skills and knowledge of retail store staff, including Beauty Advisors (BAs), through

structured training programs and on-ground coaching. The candidate should

possess a deep understanding of skin consultation, makeup techniques, product

knowledge, and sales/service excellence.

This position involves extensive travel across the assigned region to ensure

consistent training delivery, performance evaluation, and implementation of learning

initiatives.

Key Responsibilities:

1. Training Delivery & Execution

? Implement training programs for store teams, BAs, and new hires across

the region.

? Deliver engaging sessions on product knowledge, sales techniques,

service behaviour, and makeup application.

? Conduct a mix of classroom, virtual, and on-floor training to drive

behaviour change and skill enhancement.

? Collaborate with external brand trainers to schedule and deliver product-

specific trainings.

2. Staff Coaching & Performance Evaluation

? Monitor key sales KPIs (e.g., conversion rate, AOV, UPT) and design

training interventions accordingly.

? Conduct regular on-ground evaluations of store staff and provide

constructive feedback.

? Track BA productivity, grooming, service quality, and recommend

improvement actions where necessary.

? Ensure effective onboarding training for all new staff in the region.

3. Content Creation & Customization

? Develop training content related to beauty categories, brand storytelling,

customer service, and product usage.

? Work with brand training teams to source content for Top 20 brands in-store.

? Localize training content based on regional trends and customer profiles.

4. Training Administration & Reporting

? Maintain accurate records of all training sessions conducted and staff trained.

? Share weekly/monthly training reports with central L&D and operations teams.

? Monitor staff engagement with e-learning platforms/LMS, ensure

assessment completions and certification status.

5. Market Intelligence & Feedback

? Stay informed about current beauty industry trends, product innovations,

and customer preferences.

? Collect feedback from store teams and customers on product performance,

training needs, assortment gaps, etc.

? Act as a bridge between the operations and brand teams to relay training and

performance insights.

Candidate Profile:

? 4-6 years of training experience, preferably in premium/luxury beauty

retail.

? Strong knowledge of beauty techniques including makeup application,

skincare consultation, and product usage.

? Exposure to retail operations and customer service excellence.

? Excellent communication, facilitation, and interpersonal skills.

? Strong analytical thinking and ability to link training to business outcomes

(KPIs).

? Working knowledge of Microsoft Office tools (PowerPoint, Word, Excel).

? Comfortable with virtual training platforms and e-learning tools.

? Willing to travel extensively within the assigned region.

Preferred Traits:

? Passionate about beauty, wellness, and education.

? Energetic, approachable, and a natural motivator.

? Highly organized and self-driven, with a proactive mindset.

Job Types: Full-time, Permanent

Pay: ₹500,000.00 - ₹1,000,000.00 per year

Benefits:

Provident Fund
Work Location: In person