Job Description

Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

Job description

We are excited to be named one of the World's Best Workplaces by Fortune Magazine!


We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

Essential duties & responsibilities:

Manages Operations across the assigned region(north/south/east/west) Service Centers of the Country Responsible for the Operational Metrics of the Zonal Service Centers Responsible for the Work Place Organization , WPO across the Service Centers Leads and Challenges TEAM on the Productivity of the Spares Provide Services to UP COUNTRIES like Nepal , Bangladesh , SriLanka Plans and Execute Strategies to reduce the Turn Around Time for Services Works with the TEAM on reduction of the free warranty services Work on analytics to reduce the service spares consumption by Franchise Predict the Break down of the Equipment by understanding the statistical failure rate Ensure compliance to the Preventive Plans Prepare and positions Service Contracts by Strategic Customer Groups Identify GROWTH Opportunities from the Installation data base Harness JDE , ERP for the reporting and the Business Analytics Responsible for the Spares consumption and the Inventory Management Decides the Re Order Levels for the Spares Builds Strategies to ensure the service Revenue is 13 ~ 15% of the OE Revenue Meets Customer Expectations and is proactive to take feedback from the Customers on the Service performance

Academic qualifications / degree & relevant prior experience:

Degree holder in Engineering with specialization in Biomedical Engineering preferred. At least 4 to 5 years in Medical Devices / Equipment industry with responsibility for service revenues Proficient in MS Office suite of products such as Word, Excel, PowerPoint
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.