Roles and Responsibilities:
The RSM is responsible for the administration and efficient daily operation of the branch office, including operations, product sales, customer service, and security.
Manage and optimize the branch's daily operations, including workflow, sales, customer service, and administrative functions.
Ensure high levels of customer satisfaction by maintaining excellent service standards, addressing customer concerns, and resolving issues promptly.
Develop and implement strategies to achieve sales targets, grow the customer base, and increase revenue.
Oversee the branch's budget, expenses, and profitability, making data-driven decisions to improve financial performance.
Ensure the branch complies with all relevant industry regulations, company policies, and legal requirements.
Maintain appropriate inventory levels and manage the procurement of necessary supplies and equipment.
Address challenges and conflicts within the branch, working to find practical solutions and fostering a positive work environment.
Qualifications:
Experience: Minimum 7 to 12 years in sales (Business to Customer)
Sales Experience is mandatory
Candidates with experience in the Hair, Skin and Wellness Sales field are an added advantage.
Proven experience in a leadership role, with a strong track record of team management and achieving targets.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Strong organizational skills and attention to detail.
Leadership and motivational skills to inspire and guide the branch team.
Immediate Joiners Preferred
Multiple Branch's Handling
Job Type: Full-time
Pay: ₹45,000.00 - ₹50,000.00 per month
Ability to commute/relocate:
Nungambakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:
RSM: 8 years (Preferred)
Willingness to travel:
100% (Required)
Work Location: In person               
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