Job Description

Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one - your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified below and you think you can bring value to the role, we'd love to learn more about you!

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Regional Network Engineer - GCN Customers EMEA

Join our highly capable and successful GCN EMEA services team, delivering the best-in-class service to help our Hyperscale Global Customers build their networks for the future.

This is an outstanding opportunity for a high-reaching Optical Network Engineer to technically be responsible for the delivery of Ciena's Network transformation solutions. In the role you will be an integral member of the project team consisting of the Project Lead, Sales Account team, PLM and Engineer Account Owner on delivering project for our high profile GCN Customers in EMEA. The position will benefit from the support of an experienced team welcoming you.

The role is flexible in terms of location within the EMEA region for day-to-day working and will occasionally require business travel in the region. Depending on location you have the option of working remotely from Home or your nearest Ciena office.

Your Role:

As a Regional Network Engineer for GCN Customers in EMEA you will be involved in and technically lead:

• The technical team involved in the Deployment of Ciena's DWDM optical system networks for our GCN customers.
• The customer-facing technical team as the primary contact for complex technical discussions on network transformation; be capable of addressing large majority of customer questions.
• The Implementation of initial deployment and upgrades of Ciena Equipment on Customer's In-Service networks without impacting the services provided to the end user.
• The planning, development of Customer modernization plans for evolving customer networks.
• The review and drive dry-runs of custom methods of procedure prior to field execution for our customers
• The oversight of all field activity related to the execution of custom methods of procedure in the customers' network
• The design of the complete user acceptance testing (UAT) producing detailed test-plan's and acceptance criteria.
• The design, development & test of customized templates & scripts, for Ciena customers.
• The validation that proposed designs and/or solutions are technically viable and meet customer requirements.
• Coordinate partner personnel who may be delivering a portion or all of the engineering package.

Develop your Potential:

As a Regional Network Engineer for GCN Customers in EMEA you will further develop:

• A deep knowledge and understanding of optical (DWDM) transport and carrier ethernet networking equipment operation, potentially including Submarine.
• Your technical expertise and breadth of knowledge across all Ciena's product portfolio and customer requirements and standards
• Your problem solving down to the design level and then translating that back to Engineering for resolution
• Your capacity to solve complex technical issues under the stress of time constraints.
• Your potential to be the Technical Advocate for the customer to ensure outstanding customer experience.
• Your ability to maintain focus in a fast-paced multi-task environment.
• Your analytical and problem-solving skills.
• Your understanding of how to effectively support a sophisticated, next generation telecommunication network

About Ciena, Our People Promise & Employee benefits

Ciena is a networking systems, services and software company that besides being a Global leader in Optical Networking technology, is an evolved market player in IP/Packet technology and Software Automation domain (BluePlanet).

Being globally recognised as a Great Place To Work company, Ciena continues to build upon its legacy of providing an open, flexible and cohesive work environment.

Our people promise

Our success is Rooted in People, as together, we Make a Difference, Are Empowered and Feel Included to create a culture of belonging, vibrancy and happiness.

Ciena is rooted in people, from the individuals who work here, to customers, partners, suppliers and the communities we live and work in - everyone!

We get that our everyday interactions shape who and what we are. So, whilst we build technology, we also build relationships!

Benefits

At Ciena, we value the commitment, skill, and dedication of all our employees. We know how much work goes into making the company a success. We strive to provide our

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.