Job Description

:
About Rentokil Initial Hygiene
Job Responsibilities:

• Team Handling and maintaining P&L accounts of Branches
• Perform cost-benefit and needs analysis of existing/potential clients to meet their needs
• Maintain positive business relationships with the clients
• Reach out to large customers through Data mining & developing referrals from existing accounts
• Develop new business opportunities with the team to acquire NEW Large & BIG accounts
• Expedite the resolution of customer problems and complaints to maximise satisfaction
• Collaboration with the internal team and external stakeholders.
• Analyse the territory/market's potential, Competition products and services, track sales reports
• Drive collection & keep DSO Days in control as per AOP

Key Result Areas:

• Customer Relationship/Sales/ Business Development
• Team Handling for sales/collection/service/operations
• Customer Service & complaints handling
• Maintaining MIS/Reports

Competencies (Skills essential to the role):

• Excellent Customer Relationship management skills
• Excellent interpersonal skills
• Collaborative leadership style
• Excellent people managing skills
• Problem-solving
• Proven track record of customer management and business development
• Ability to work with cross-functional teams

Role Type / Key working relationships:

• People Manager
• Internal team
• External stakeholders

Requirements:
Educational Qualification / Other Requirement:

• Bachelor's Degree (or its equivalent) with overall experience of at least 12 years spread across front line B2B sales and Account Management including 3 to 4 years in team management
• Fair knowledge of the geography in which the position will be based
• Good working knowledge of Word, Excel and PPT