Job Title: Regional IT Technical Director Career Level - G Introduction to role:
Join us as a Regional IT Technical Director, a role that is fundamental to the success of our business. You will lead a regional team of skilled & specialist IT Professionals who will manage, deliver and actively drive improvements for the IT infrastructure, tools and services that directly support the workforce across their sites. This role is a key reason to join us as you will work inclusively in a diverse team to drive change, combining cutting-edge science with leading digital technology platforms and data. Accountabilities:
As a Regional IT Technical Director, you will be accountable for the highest levels of user experience and satisfaction for all services delivered into a region. You will be responsible for proactively managing expectations and enabling colleagues to exploit our services at a regional level. You will also oversee the lifecycle management of local infrastructure working closely with relevant ETS Tower on the currency of servers in the region to ensure resilience and minimise business risk.
Essential Skills/Experience:

• A passion for delivering world-class service continually challenging in pursuit of the user experience and striving for improvement performance.
• Fluent in English written and spoken, second language beneficial but not essential.
• Significant experience in the Bio/Pharma or Retail industry for service
• Strategic thinker, with innovative ideas and solutions for service delivery and exploitation
• Strong technical understanding across a range of technologies/domains.
• Superb communication and engagement skills and a proven relationship management professional
• Strong stakeholder skills to manage regional negotiations, expectations and resolutions.
• Strong influencing, networking and team working skills
• Strong experience working in a standards/governed/compliant environment
• Proven track record of owning and delivery IT Services in large organisation.
• Excellent knowledge of ServiceNow ITSM Toolset or similar.
• Proven experience owning, managing vendors, contracts, renewals, RFP activities.
• Leader and team player \xe2\x80\x93 sets example for team leads, line managers and others to follow.
• Significant experience managing, developing teams with an open, honest, accountable and collaborative team environment

Ideal candidate should have credible experience with the below:

• Global Business Relationship management
• Manufacturing site experience
• Technology & Leadership
• Line Management
• Vendor management

Desirable Skills/Experience:
NA When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That\xe2\x80\x99s why we work, on average, a minimum of three days per week from the office. But that doesn\'t mean we\xe2\x80\x99re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. Why AstraZeneca?
At AstraZeneca, we dare to lead, applying our problem-solving mindset to identify and tackle opportunities across the whole enterprise. Our spirit of experimentation is lived every day through our events like hackathons. We enable AstraZeneca to perform at its peak by delivering world-class technology and data solutions. Our work unlocks the potential of science. We optimise and revolutionise AstraZeneca by maximising efficiencies and finding new ways to drive productivity. From automation to data simplification. We\'re part of a global company that\'s investing in a bold digital strategy; to become a truly data-led enterprise that disrupts the entire industry. Ready to make a meaningful impact? Apply now and join us in our journey of innovation and discovery!