Job Description

Note:

• Experience range: 2 to 3 years
• Open to considering fresher candidates (Yes/No): No
• Open to considering relocation/ non-local candidates (Yes/No): No
• Contract duration: 1 year, expected to renew
• Shift timings: EMEA
• Number of days work from office: 5 days

Role Description
Overview:
The role is to perform several key functions that support data quality of instrument reference data within the firm. This role forms part of Data Quality Operations team within Instrument Reference Data Services. Key responsibilities include day to day exception management, managing consumer queries and compiling daily metrics.
You will need to balance strong communication, time management, workload prioritization and risk awareness. You will be expected to work with stakeholders across Corporate Bank, Investment Bank, Private Bank, Infrastructure and Technology teams. Role also involves liaising with external data vendors to ensure data quality standards are met for the firm.
Your key responsibilities
Core operational support responsibilities include:

• Performing and/or managing various exception management functions across data quality functions for all asset classes, across regions (APAC/EMEA/NY)
• Responding to consumer queries including analyzing the issues raised and recommending remediation to address the issues
• Ensure accurate, timely and completeness of reporting
• Perform root cause analysis of exceptions with investigation & appropriate escalation of any significant issues found to senior management to ensure data quality standards are maintained
• Escalate any risks or issues to manger/management as part of the BAU activities.

You will have: (Skills/Experience)

• Instrument Reference Data domain experience preferred
• Analytical and problem-solving skills to resolve complex issues
• Due to cross asset nature of the team ability to learn and understand multiple areas of the business - existing knowledge of one or more asset class is preferred
• Teamwork and ability to work under high pressure
• Clear and concise communication and escalation. Ability to recognise high risk situations and deal with them in a prompt manner
• Proactive and self-driven to drive continuous improvement
• Project management experience is a plus
• Detail oriented and control focused
• Prior experience in Financial Services is preferred

You will be: (Skills/Competencies)

• Strong client focus
• Ability to identify and prioritize multiple tasks that have potential operational risk and p/l impact in an often-high-pressure environment
• Ability to work independently, as well as in a team environment
• Must feel comfortable working in an international client environment
• Dedication to servicing a demanding client base
• Able to work using MS Office products

Education/ Qualifications

• Graduate degree in any domain/stream
• Preferable experience in Middle Office/Back Office, Reference Data