Job Description

Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Role Overview:

• We are seeking a resource proficient in Italian B2 level (read, write, and converse) to support vendor and business user interactions. The role involves handling queries related to payments, invoices, vendor onboarding, and service desk requests. Prior experience in Accounts Payable will be considered an added advantage
• Key Responsibilities:
• Communicate fluently in Italian with vendors and business users to resolve queries.
• Handle vendor queries related to payments, invoices, and onboarding.o Manage service desk queries and ensure timely resolution.
• Support vendor master data activities and documentation.
• Collaborate with internal teams to ensure smooth AP operations.
• Maintain accurate records and escalate issues when required.
• Required Skills & Competencies: Proficiency in Italian language (reading, writing, and speaking).
• 2-3 years of experience in vendor management, service desk, or accounts payable processes.
• Strong communication and interpersonal skills.
• Ability to manage multiple queries and prioritize effectively.
• Exposure to ERP systems (SAP/Oracle/Concur or equivalent) preferred.
• Accounts Payable background will be an added advantage.
• Qualificationso-Graduate in Commerce, Finance, Business Administration, or related discipline.
• 2-3 years of relevant work experience.

Job Location: Pune (Viman Nagar)
Shift- UK Shift
Qualifications
BCom, Italian Language Certification

Skills Required