Job Description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Experienced in issue identification and resolution in the defined tasks pertaining to procure to pay processHighlights exceptions such as open invoices, exceptions open items etcExperience for relevant role Payments prorcessing in SAP along with Internal/External bank.Exception handlingVendor master managementHelpdesk Service deskOpen item remediationPayments block analysisEmployee Payments experienceExp to handlle reject/Return PaymentsSAP knowledge strongly preferredAbility to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer including ownership of solution oriented, effective communication of issues raised findings and proposed resolutionAbility to maintain relationships with relevant line manager counterparts stakeholders1 Understands and works towards the common goals of the organization rather than getting confined to own silo2 Resolves conflicts at his her level escalates if required.3 Displays good collaborative spirit4 Does not resist change management5 Addresses problems and finds solutions by working within and between WNS teams including consultation with andor escalation to other towers when required1. Identifies anomalies, errors and aberrations in output 2. ep dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions3. Proposes and supports implementation of process improvements

Qualifications

BCOM MCOM BBA MBA