Job Description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.



Responsibilities

• Manage the overall health, performance, and availability of the SharePoint environment, ensuring optimal uptime and user experience.
• Configure and maintain SharePoint sites, lists, libraries, and other components to support business processes and collaboration needs.
• Customize and configure SharePoint sites, workflows, forms, and applications based on business requirements, using out-of-the-box features and SharePoint Designer.
• Implement and manage user access controls, permissions, and security settings to ensure data integrity and compliance with Corporate Travel Managements policies.
• Monitor and audit SharePoint access to identify and mitigate security risks.
• Plan and execute SharePoint upgrades, patches, and migrations, ensuring minimal disruption and adherence to best practices.
• Monitory system performance, diagnose and resolve issues, and implement optimization strategies to enhance SharePoint performance and scalability.
• Maintain detailed documentation of SharePoint configurations, changes, and procedures.
• Generate regular reports on usage, performance, and adoption of SharePoint services.

• Proven experience (3+ years) as a SharePoint Administrator, managing SharePoint environments in a global context.
• In-depth knowledge of SharePoint architecture, features, and capabilities, including SharePoint Online and on-premises versions.
• Strong understanding of user authentication, access controls, and permissions within SharePoint.
• Experience with SharePoint customization using SharePoint Designer, Power Platform, and scripting languages (e.g., PowerShell)
• Familiarity with integration between SharePoint and other Microsoft technologies (Office 365, Teams, OneDrive, etc.)
• Excellent problem-solving skills and the ability to troubleshoot and resolve complex technical issues.

• Bachelor\xe2\x80\x99s or master\xe2\x80\x99s degree in computer science, Information Technology, or relevant proven experience.
• Relevant Microsoft certifications (e.g., Microsoft 365 Certified: Teamwork Administrator Associate) are a plus.

WNS Global Services