Job Description

About Us

Join our World of Talent.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionizing how organizations approach talent acquisition, AMS stands as a world leader in the industry.



Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

The Role

This is relevant for India only. 3-5 years of experience.



Purpose and position in organisation



Volume and Standard Touch Recruiters will support client hiring managers with filling their vacancies to target start dates, ensuring all quality thresholds and SLAs/KPIs are met. They will manage the end-to-end recruitment process working in conjunction with colleagues in teams such as Sourcing and Administration, utilising relevant recruitment technology applications. They will deliver excellent recruitment services to the client in line with agreed service levels, acting as the custodian of candidate quality and the hiring manager experience.



Reports to Team Leader or Manager - Client Services



People Manager - No



Career Level - 2 - Specialist



Performance Outcomes/ Accountabilities



Stakeholder Relationships



Maintain or achieve x% improvement on average annual Client CSAT score.

Maintain or achieve x% improvement on average annual Candidate CSAT score.



Recruitment Delivery



x% compliance against client SLAs/KPIs x liabilities for failed SLAs/ KPIs where applicable and measurable for the client

Achieve/exceed monthly hiring/productivity target



Technology and Compliance



x% data integrity and reporting accuracy for all required ATS and CRM/manual tracker data fields, as outlined in the account operations manual

x% compliant with all relevant legislation/client compliance/AMS Business Assurance requirements



Key Responsibilities



Client Stakeholder Relationships



Create and maintain trusted partner relationships with hiring managers/Talent Acquisition Managers. This includes being responsible for the end-to-end delivery of recruitment services to them, advising them on the recruitment process and ensuring that timelines are correctly identified and met

Inform attraction strategies, working with Sourcing and hiring managers to correctly identify approach based on market and hiring demands

Make recommendations for best fit and skills profile, coaching hiring managers on what may or may not be achievable



Internal Stakeholder Relationships



Monitor funnel metrics in partnership with Sourcing to ensure bottlenecks are identified and addressed ahead of time

Collaborate effectively with relevant teams, such as Sourcing and Administration teams to ensure a smooth client and candidate experience

Mentor supporting teams, such as Sourcing and Administration teams on best practice approaches and client culture, supporting them in achieving success in their roles



Recruitment Delivery



Ensure the recruitment service is delivered in line with contractual obligations and client service level agreements

Lead vacancy consultation discussions in partnership with the Sourcer to agree the recruitment plans with hiring managers- this includes role requirements, sourcing strategy, DEI requirements, pay range, agreed timeframes, responsibilities of all involved, and the selection process.

Collaborate with Sourcing team on the iterative process of narrowing down high-quality candidates and jointly review the shortlist with the hiring manager

Deliver excellent candidate experience in conjunction with the Sourcer; managing candidate satisfaction with the recruitment experience, from initial interview to start date

Support the hiring manager with hiring decisions and guide them in determining an appropriate offer

Manage the offer process and close the candidate

Proactively manage future demand by facilitating demand planning meetings to discuss forecasts with client resourcing lead team.

Where relevant support development of Assessment Centre plan

Implement Talent Pooling plan and report on progress regularly

Key Accountabilities

Key Responsibilities

Conversion Case Management

+ Working on assigned conversion cases during requisition intake sessions.
+ Validate conversion eligibility (e.g., no break in service, correct rank, non-regulated roles).
+ Coordinate with analytics and reporting teams to track conversion volumes and requisition updates

Recruitment Operations

+ Manage BrassRing (BR) requisitions, ensuring accuracy in fields such as hire type, location, and role family
+ Conduct sanity checks, initiate pre-offer vetting, and manage personal disclosure forms (PDFs).
+ Facilitate HR interviews, compensation discussions, and offer form creation

Stakeholder Engagement

+ Liaise with hiring managers to confirm conversion intent and gather necessary documentation (e.g., NOC, salary slips, ID proofs)
+ Coordinate with lifecycle teams for onboarding and location/OU changes, including relocation bonus processing.

Candidate Experience

+ Ensure timely communication and feedback loops with candidates.
+ Guide candidates through application, interview, and onboarding stages.
+ Maintain high standards of engagement and responsiveness.

Compliance & Governance

+ Adhere to SOPs for conversion hiring across regions (India & APAC).
+ Ensure data protection, fair hiring practices, and legal compliance.
+ Monitor hiring restriction lists and HackerRank/Code pair requirements where applicable

Skills & Experience

Required Skills & Competencies

+ Strong understanding of recruiting, recruiting operations and regional employment practices.
+ Proficiency in handling multiple HR systems, knowledge of BrassRing and HR systems (e.g., SNOW) - will be added advantage.
+ Excellent stakeholder management and communication skills.
+ Detail-oriented with strong organizational and documentation abilities.
+ Ability to manage multiple cases and prioritize effectively.

Preferred Qualifications

+ Experience in recruiting (excluding sourcing), whilst knowledge of market & hiring for contractor-to-perm transitions will be added advantage
+ Familiarity with APAC and India HR compliance frameworks.
+ Prior exposure regulated hiring environments.

Other

Why AMS?

At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.



We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It's our world but you can do it your way.

We offer:

Full training and support High value and challenging work A vibrant, diverse, and collaborative culture Flexible working A competitive reward and benefits package
The opportunity to embark on a recruitment career with one of the world's leading recruitment companies

Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.



If you require any accommodations or have any accessibility needs, please reach out via email Talent@weareams.com or make a member of our Talent Acquisition team aware at any time.



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Details

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Reference

AMS28733


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Closing

31/12/2025


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Location

India, Pune


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Schedule

Full Time


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Business area

Recruitment


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Sector

Investment Banking


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Employment Type

Permanent