Job Description

Role:- Telecollection Recovery Executive

Location:- Sector 125, Noida

Full time, permanent

Job Summary:

We are seeking a diligent and target-driven

Recovery Executive

to join our team. The role involves following up with clients/customers with overdue payments, negotiating repayment plans, and ensuring timely recovery while maintaining a professional relationship.

Key Responsibilities:

Contact customers/clients with outstanding dues via phone calls, emails, or visits. Follow up on delinquent accounts and ensure timely collections. Negotiate payment arrangements and settlements where applicable. Maintain proper documentation of interactions, commitments, and recoveries. Coordinate with legal teams for escalated recovery cases. Prepare and submit daily, weekly, and monthly recovery reports. Build and maintain strong relationships with customers to ensure long-term compliance. Adhere to company policies and legal regulations regarding debt collection.

Requirements:

High School Diploma or Bachelor's degree in any discipline. 1-3 years of experience in collections, recovery, or a similar role. Strong communication, negotiation, and interpersonal skills. Ability to work independently and under pressure. Proficient in MS Office and data entry tools.
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Fixed shift
Supplemental Pay:

Performance bonus Yearly bonus
Experience:

Telecollection: 1 year (Preferred) Debt recovery: 1 year (Preferred)
Language:

English (Required)
Location:

Noida, Uttar Pradesh (Required)
Work Location: In person