We're seeking a results-driven Recovery Executive to join our team, focusing on recovering outstanding debts and payments from customers. You'll be responsible for building relationships with customers, negotiating payment plans, and meeting recovery targets.
Key Responsibilities:
1. Debt Recovery:
- Identify and prioritize high-risk accounts for recovery.
- Communicate with customers via phone, email, or in-person to negotiate payment plans.
2. Negotiation and Settlement:
- Negotiate payment plans, settlements, and compromises with customers.
- Ensure agreements are documented and implemented.
3. Customer Relationship Management:
- Build and maintain relationships with customers to facilitate recovery.
- Provide excellent customer service while achieving recovery goals.
4. Reporting and Analysis:
- Track and analyze recovery performance metrics.
- Prepare reports on recovery progress and challenges.
Requirements:
1
. Education:
Bachelor's degree in Finance, Accounting, or related field.
2. Experience:
2-5 years of experience in debt recovery, collections, or a related field.
3. Skills:
- Strong communication, negotiation, and interpersonal skills.
- Ability to work in a fast-paced environment and meet targets.
- Analytical and problem-solving skills.
What We Offer:
1. Competitive Salary and Incentives.
2. Opportunities for Professional Growth and Development.
3. Dynamic Work Environment.
If you're a skilled communicator and negotiator with a strong track record in debt recovery, this role might be a great fit!
Job Types: Full-time, Permanent
Pay: From 25,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Schedule:
Day shift
Fixed shift
Morning shift
Rotational shift
Work Location: In person
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