Job Description

Greetings from Synergy Resource Solutions, a leading recruitment consultancy firm.
Our Client a leading Logistics Company have offices all over India & Company is 5 Years old & have more then 350 employees looking for following staff.
Position: Recovery Executive
Location: Patparganj, New Delhi
Experience: 6 months to 1 Year
Working Time: 10 AM to 7 PM (Monday to Saturday)
Salary: 20 to 25K/Month based on experience & quality of communication.
Qualification: Any Graduate
Job Summary:
The Recovery Executive is responsible for managing and ensuring the timely collection of overdue payments and outstanding invoices from clients. This role requires a proactive approach in managing relationships with customers to reduce delinquency and improve the company's cash flow.
Key Responsibilities:

• Debt Collection: Actively follow up with clients to recover overdue payments and manage outstanding receivables.
• Account Management: Maintain accurate records of clients' payment status, outstanding balances, and payment history in the company's ERP system.
• Client Communication: Communicate with clients professionally through calls, emails, and visits, as required, to expedite the recovery process.
• Negotiation & Problem Solving: Engage with clients to resolve payment-related issues, negotiate payment terms if necessary, and address any disputes amicably.
• Reporting: Prepare regular recovery reports for management, highlighting issues, collections, and any deviations from the recovery target.
• Relationship Building: Build strong relationships with clients to understand their payment cycles and develop trust for smoother payment processes in the future.
• Legal Coordination: Coordinate with the legal team on escalated cases where legal intervention is required.
• Compliance: Ensure that all recovery activities comply with company policies, financial regulations, and ethical standards.

Qualifications and Skills:

• Education: Bachelors degree in finance, accounting, business administration, or a related field.
• Experience: Minimum of 2 years of experience in debt collection, credit control, or accounts receivable, preferably in the logistics or transportation sector.

Skills:

• Strong communication and interpersonal skills.
• Good negotiation and conflict resolution abilities.
• Proficiency in Microsoft Office (Excel, Word) and ERP systems.
• Excellent attention to detail and organizational skills.
• Other Requirements: Ability to travel as needed for client visits.

Key Performance Indicators (KPIs):

• Collection of overdue payments recovered.
• Resolution time for payment disputes.
• Accuracy in reporting and account updates.

If interested, Please share your updated resume along with your salary details, expectations & notice period.