Job Description

Advocates having minimum of 10 years experience in recovery may share CV on whatsapp or call @ 9999290612

A Recovery Officer plays a vital role in minimizing financial losses for a company.

Key Responsibilities :

Contacting Delinquent Customers:

Initiate contact with customers who have overdue payments via phone, email, or written correspondence to negotiate repayment terms.

Negotiating Repayment Plans:

Work with customers to develop a manageable repayment plan that ensures debts are recovered efficiently.

Maintaining Accurate Records:

Keep detailed records of all communications, payments, and recovery progress for each delinquent account.

Legal Action and Liaison:

Able to take legal action when necessary to initiate legal proceedings for recovering bad debts, including filing lawsuits or garnishing wages. Must have experience in all recovery laws.

Monitoring Payment Plans:

Regularly monitor payment arrangements to ensure compliance, following up as necessary.

Providing Reports:

Create regular reports for management, detailing recovery rates, outstanding debts, and performance metrics.

Risk Assessment:

Identify high-risk accounts and recommend strategies to minimize potential losses.

Client Communication:

Communicate with clients or businesses to provide updates on recovery progress and manage any escalated issues.

Required Skills and Qualifications:

1. Essential Skills

Negotiation Skills

Strong ability to negotiate repayment terms and handle difficult conversations diplomatically.

Communication Skills

Excellent verbal and written communication skills for dealing with customers and internal stakeholders.

Attention to Detail

Meticulous record-keeping and accuracy in managing sensitive financial data.

Problem-Solving Abilities

A proactive approach to resolving payment disputes and finding workable repayment solutions.

Knowledge of Debt Recovery Laws

Understanding of relevant laws and regulations governing debt recovery.
2. Preferred Qualifications

Education

LLB / BA.LLB (A bachelor's degree in Finance, Accounting, Business Administration, or a related field is preferred, (not must)

Experience

10 years of experience in debt collection, credit management, or financial services is highly desirable.

Certifications

Certifications in debt recovery, credit management, or financial analysis can be a plus.
Job Types: Full-time, Permanent

Pay: ?40,000.00 - ?60,000.00 per month

Benefits:

Provident Fund
Work Location: In person