Job Description

Hello Candidates,

Greetings from

Smart Lion...!!!

Job Overview:

We are hiring for the role of

Associate - International Voice Process

. This role is ideal for candidates with strong communication skills or a background in international voice processes, especially in the healthcare domain.

Freshers are welcome to apply.

Experience

: 0-4 years

Qualification

: Graduate

Shift Time

: Night Shift (Male Candidates only)

Key Responsibilities:

Make outbound calls to insurance companies for claim status and eligibility verification Follow up with insurance carriers and update the status of unpaid claims Handle various voice-based processes as per client requirements Maintain accurate daily activity logs and ensure task completion within SLAs Escalate unresolved issues to management Collaborate effectively in a team environment

Requirements:

Graduate or undergraduate from any discipline Strong verbal communication and convincing skills Proficient in MS Office and basic computer applications Good problem-solving, time management, and organizational skills Freshers with relevant voice process background encouraged to apply

Male candidates only (for night shift)

Compensation & Benefits:

Salary:

?25,000 - ?30,000 CTC per month

Freshers:

Upto ?23,000 CTC per month

Attendance bonus:

?1,500/month

Retention bonus:

?25,000 after 1 year 5-day workweek 30 earned leaves annually Performance-based bonuses and loyalty benefits Learning & Development programs for career growth Inclusive and engaging work environment
If you are interested than share your updated resume on

drashti.r@smartlion.co.in

or call me on

7778002236

Job Types: Full-time, Permanent, Fresher

Pay: ?17,000.00 - ?23,000.00 per month

Benefits:

Provident Fund
Education:

Bachelor's (Required)
Shift availability:

Night Shift (Required)
Work Location: In person