Job Description

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Description

Roles & Responsibilities - include specific functions/ tasks/ performance objectives.

This role requires attention to detail, an awareness of the risks involved and an ability to work under pressure and to deadlines.

Job Responsibilities:

• The primary responsibility of this position is to ensure good and effective reconciliation by getting a good understanding of the product.
• Ensure adherence of operational procedures to complete task in an accurate and timely manner.
• Support the team and the team leader in their mission to provide top quality operations.
• Document procedures and identify requirements for additional controls.
• Completion of daily checklist and reporting.
• Actively work with the team to resolve exceptions.
• Prepare case notes and discuss learning\'s with team.
• Look for opportunities to improve process efficiency
• Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization
• To work effectively with the team leader and be a back-up in their absence
• Ensure that the Latest Process Updates/Changes are communicated to the team & understood by all Team Members
• Escalate any Matter of concern to the Team Leader on a timely basis and ensure issues are resolved.

Required Qualifications, Skills & Capabilities

• Ability to work a flexible shift as required
• Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization
• Strong analytical and problem solving skills
• Excellent written and oral communication skills
• Strong team player and has the capacity to build good working relationships with cross functional/geographical teams
• Result oriented, accepting responsibilities and challenges that take them outside their comfort zone
• This role requires meticulous attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) required

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We\'re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

JPMorgan Chase