Welcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquires
Scheduling appointments for patients
Maintaining records and accounts of patients
Assisting patients in filling medical forms
Processing different payments for patients
Answering multi-line phone and transferring calls to direct and departments
Maintaining the confidentiality of patient and doctor's information
Preparing customer bills and specimen labels for the next day's patient
Keeping track of office supplies, inventories and placing orders as necessary
Ensuring maintenance of the reception area
Updating patient insurance information
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