Job Description

Job description:

RECEPTIONIST JOB RESPONSIBILITIES


Greet customers in a friendly and professional manner.


Answer incoming calls and direct them to the appropriate personnel.


Verify customer information and update customer records as necessary.


Assist customers with questions about vehicles, services, and products


Accountable for keeping high standards of housekeeping in customer interaction areas (e.g. Reception, Customer Lounge, etc.) and ensure customer comfort.


Work closely with the service team to identify customer needs and preferences, and provide feedback to improve the service process.


Schedule appointments for service whenever required.


Manage customer inquiries and complaints, and provide timely and effective solutions


Conduct customer surveys and gather feedback i.e Reaching out to customer's post-service to ensure satisfaction with their vehicle, and address any concerns


Maintaining accurate and up-to-date customer information in the system

Skills required:

Excellent communication skill Computer proficiency Managing front desk All administrative works Proven work experience as a Receptionist. Front Office Representative or similar role
6 days Working

Need only Immediate Joiners

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Provident Fund
Experience:

Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Preferred)
Language:

Good English (Preferred)
Work Location: In person