Job Description

1. Front Desk Management

Greet and welcome visitors, clients, and guests with professionalism and warmth. Manage the reception area to ensure it is tidy, organized, and reflects the company's image. Maintain visitor records and issue visitor passes as required.

2. Call Handling & Communication

Answer incoming phone calls promptly, route them to the appropriate department or person, and take messages when necessary. Make outbound calls to clients, customers, or partners for follow-ups, appointment confirmations, or feedback collection. Provide accurate information regarding the company's services, products, or schedules when required.

3. Customer Service & Coordination

Assist customers and visitors by addressing their inquiries courteously and effectively. Coordinate with internal departments to ensure smooth communication flow and visitor handling. Schedule meetings, appointments, and conference room bookings as needed.

4. Administrative Support

Maintain and update contact lists, appointment logs, and call records. Handle basic office tasks like data entry, filing, courier management, and stationery inventory. Support HR or admin teams in managing office operations or event coordination.

5. Professional Representation

Serve as the first point of contact for the organization, ensuring a positive impression for clients and visitors. Maintain confidentiality of sensitive information and uphold the company's service standards. Follow communication etiquette and maintain a pleasant tone on calls and in person.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person