Job Description

Qualification:

Certification in Hotel Management Diploma in Hotel Management
Additional Benefits:

Over Time Will be Provided.

Accommodation will be Provided.

1. Reception Management:

Welcome guests upon arrival with a warm and friendly demeanour Ensure that the reception area is tidy, professional, and well-maintained at all times. Manage the check-in process efficiently, verify booking details, assign rooms, and provide keys or access cards. Ensure a smooth and professional check-out process, handling payments and invoices.

2. Guest Services:

Ensure a high level of guest satisfaction by responding to guest inquiries, complaints, and special requests. Coordinate guest check-ins and check-outs, and manage reservations as needed. Ensure guests receive prompt and efficient service at all times. Manage online bookings.

3. Operational Management:

Oversee daily operations, ensuring cleanliness, safety, and maintenance standards are upheld. Conduct regular inspections of apartments and common areas to ensure they are well-maintained and up to standard. Coordinate with maintenance and housekeeping teams to address any repairs or upkeep.

4. Administrative Duties:

Handle administrative tasks such as record-keeping, inventory management, and reporting. Assist with budget management, cost control, and procurement of supplies. Prepare and submit reports on property performance, staff activities, and guest feedback. Office-related administrative tasks assigned by management as and when required.

5. Compliance & Safety:

Ensure the Rivulet complies with all local regulations and safety standards. Monitor and implement health and safety protocols for guests. Handle emergency situations efficiently and calmly, following established procedures.

6. Collaboration:

Coordinate with management to ensure that Rivulet's goals and standards are being met. Implement management directives and new policies as necessary. Work closely with other departments to ensure smooth operations.
Job Types: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹15,000.00 per month

Work Location: In person

Expected Start Date: 05/11/2025