Job Description

Job Title: Receptionist/Front Office Assistant

Locations: Kalyan Nagar

Job Type: Full-time

Cadabam's Group is a comprehensive solution for all types of Mental Healthcare needs. We are having multiple brands focusing on multiple services including Hospitals, Corporate Mental Health Clinics, Child Development Centres and much more. We are looking for passionate and enthusiastic candidates who are willing to work in a fast-paced environment, where the candidate is supposed to provide adequate support for enquiries and services related to reception.

Key Responsibilities:

Front Office Operations

1. Manage front desk area, ensuring organization and confidentiality.

2. Monitor and respond to alarm systems, emergency codes, and crises.

3. Collaborate with clinical staff for smooth patient flow.

Administrative Support

1. Maintain accurate records, files, and databases.

2. Process admissions, discharges, and transfers.

3. Coordinate patient appointments and scheduling.

4. Prepare and distribute reports, forms, and documents.

Reception and Customer Service

1. Greet patients, families, visitors, and staff with empathy and professionalism.

2. Manage phone calls, answer queries, and direct calls to appropriate departments.

3. Respond to patient inquiries, concerns, and complaints.

Requirements :

High school diploma/equivalent
1-2 years of experience in reception, preferably in a healthcare field
Excellent communication, interpersonal, and customer service skills
Proficient in ERP, CRM, and Microsoft Office.
Strong organizational, problem-solving, and time management skills.
Benefits :

Competitive salary.
Comprehensive benefits package.
Provident Fund & ESI.
Interested candidates can send their CV/Resume to hr@cadabamshospitals.com or WhatsApp +91 70196 99298.

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Rotational shift
Supplemental Pay:

Overtime pay Yearly bonus
Application Question(s):

Will you be able to reliably commute or relocate to HRBR, Kalyan Nagar for this job? (Yes/No - place)
Experience:

total work: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person