We are seeking a proactive, well-spoken, and organized
Receptionist and Customer Support Executive
to be the face and voice of our company. This dual-role position is responsible for managing front-desk operations and providing exceptional support to customers across various communication channels. The ideal candidate will be comfortable handling a mix of administrative, interpersonal, and problem-solving tasks.
Receptionist Duties:
Greet and welcome visitors and clients in a friendly, professional manner
Manage the front desk, including answering and directing phone calls
Maintain a clean, organized, and welcoming reception area
Handle incoming/outgoing call and Mail
Support basic administrative functions like filing, photocopying, and data entry
Customer Support Duties:
Respond to customer inquiries via phone, email, or chat in a timely and helpful manner
Provide accurate information about products/services and resolve basic issues
Escalate unresolved complaints or technical issues to the appropriate team
Follow up with students to ensure their concerns are resolved satisfactorily
Assist with order tracking, account updates, and service requests
Requirements:
Diploma or degree in communications, business, or administration is a plus
Reception, front office, or customer service roles
Strong interpersonal and problem-solving abilities
Proficient in Microsoft Office
Professional appearance and customer-oriented mindset
Ability to multitask and stay calm under pressure
Work Schedule:
Monday to Saturday [9:00 AM - 6:00 PM]
May occasionally require weekend or extended hours based on operational needs
Interview Time: 11:00 AM - 01:00 PM
Interview Days: Monday to Saturday
Walkin: Direct
Interview Address: 161, 1st Floor, Alapakkam Main road, Maduravoyal, Ch-95.
contact Person: Priya
Contact Number : 7550020905
Job Type: Full-time
Pay: From 5,000.00 per month
Benefits:
Internet reimbursement
Schedule:
Day shift
Language:
English (Preferred)
Work Location: In person
Expected Start Date: 04/08/2025
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