The Front Office Executive / Receptionist is the first point of contact for the school and plays a vital role in creating a positive, welcoming, and professional environment for students, parents, staff, and visitors.
Key Responsibilities
Front Desk & Communication
Welcome and assist parents, students, visitors, and guests courteously
Handle incoming and outgoing phone calls professionally
Respond to general inquiries related to admissions, school timings, and policies
Maintain visitor entry records and issue visitor passes
Administrative Support
Manage student and staff records (basic data entry and filing)
Assist in admission inquiries, application distribution, and documentation
Coordinate with admission, accounts, and academic departments
Handle emails, notices, circulars, and official correspondence
School Operations Support
Support daily school operations and scheduling
Inform parents about meetings, events, and announcements
Assist in fee-related queries (in coordination with accounts department)
Maintain front office supplies and ensure desk organization
Student Safety & Discipline Support
Monitor student entry and exit timings
Inform parents in case of emergencies or early dispersals
Ensure proper handover of students to authorized guardians
Required Qualifications
Minimum: Graduate (Any discipline)
Diploma or certification in office administration is an advantage
Skills & Competencies
Excellent verbal and written communication skills
Polite, patient, and professional demeanor
Basic computer skills (MS Word, Excel, email handling)
Ability to multitask and manage time effectively
Good organizational and record-keeping skills
Familiarity with school ERP systems is a plus
Experience
Freshers may apply
1-3 years of experience in a school front office or similar role preferred
Personal Attributes
Pleasant personality and well-groomed appearance
Calm under pressure and child-friendly attitude
Trustworthy, punctual, and responsible
Willingness to learn and adapt in a school environment
Job Types: Permanent, Fresher
Pay: ?30,000.00 - ?80,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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