Job Description

Position: Receptionist cum Administrator

Location: CALICUT

Employment Type: Full-time

Role Overview

We are looking for a smart, energetic, and well-spoken Receptionist cum Administrator who can manage front-desk operations, handle administrative tasks, and confidently communicate with prospects to convert enquiries into admissions. The ideal candidate should have excellent communication skills, a friendly attitude, and strong organisational abilities.

Key Responsibilities

Front Desk Management

Welcome and assist students, parents, and visitors in a professional and friendly manner. Manage incoming calls, messages, and walk-in enquiries. Maintain reception area cleanliness and ensure a positive first impression.
Administrative Tasks

Handle daily office coordination and documentation. Maintain student records, admission files, and attendance logs. Assist in scheduling classes, mock tests, and student appointments. Support management in day-to-day administrative requirements.
Telecalling & Admission Conversion

Make outbound calls to leads, enquiries, and follow-ups. Provide accurate information about courses, fees, schedules, and facilities. Convince and convert potential candidates into admissions. Maintain call logs and update lead status regularly.

Required Skills & Qualifications

Excellent communication skills (English + Malayalam preferred). Strong interpersonal and customer service skills. Basic computer knowledge (MS Office, WhatsApp, email). Ability to handle multiple tasks efficiently. Prior experience in telecalling or front office (preferred but not mandatory).
Job Types: Full-time, Part-time

Pay: ?10,000.00 - ?12,500.00 per month

Expected hours: 48 per week