for clients, visitors, and team members.
This role ensures a welcoming environment, efficient communication, and smooth coordination between departments while maintaining the professional image of the firm.
Key Responsibilities: Front Desk & Client Interaction
Greet clients and visitors warmly; ensure they feel welcome and attended to.
Maintain the front office area -- clean, organized, and presentable at all times.
Handle incoming calls, route them appropriately, and record messages accurately.
Manage client appointments, meeting schedules, and visitor logs.
Offer refreshments to guests and ensure professional hospitality.
Communication & Coordination
Manage office phone, email, and courier communication.
Coordinate with staff for appointments, messages, and task routing.
Ensure that all client queries are directed to the appropriate person promptly.
Maintain confidentiality in all communications and document handling.
Administrative Support
Maintain inward/outward registers for letters, couriers, and parcels.
Handle basic documentation, printing, and scanning when required.
Monitor office supplies (stationery, housekeeping items) and raise requisitions for replenishment.
Support administrative tasks like filing, attendance entry, and meeting arrangements.
Record & System Management
Maintain a visitor entry log and appointment diary (physical or digital).
Update daily front office checklists and report to Admin/Partner at day-end.
Coordinate with accounting or HR team for courier invoices, petty cash entries, etc.
Experience & Qualification
Qualification: Minimum +2 or Graduate in any discipline.
Experience: 1-3 years preferred in a front office / client service role.
Freshers with strong communication and presentable personality may also apply.
Performance Indicators (KPIs)
Punctuality and attendance consistency.
Client feedback and visitor experience.
Timely updates of registers/logs.
Smooth coordination and zero client waiting complaints.
Job Type: Full-time
Pay: ₹7,500.00 - ₹10,000.00 per month
Work Location: In person
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