Job Description

Key Responsibilities

Greet clients and visitors with warmth and professionalism Answer phone calls, WhatsApp messages, and respond to emails promptly Schedule and confirm client appointments, follow-ups, and cancellations Maintain and update client records accurately Handle registration and intake forms, and assist new clients in the onboarding process Collect payments, issue receipts, and maintain basic billing records Coordinate with therapy staff to manage appointment flow Maintain cleanliness and order at the front desk and waiting area Provide reminders and updates to clients about sessions via calls or automated tools Support the administrative team in day-to-day tasks and documentation Ensure confidentiality and professionalism in all client interactions

Key Skills & Requirements

Prior experience in a receptionist or front desk role (preferably in a clinic or healthcare setting) Excellent communication skills in

Malayalam

(verbal and written) Basic computer skills (Google Sheets, Forms, and WhatsApp Business) Warm, empathetic, and professional personality Ability to multitask and stay organized in a fast-paced environment Diploma or degree in any stream is acceptable Familiarity with therapy services or medical setting is an added advantage
Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

Day shift Fixed shift
Supplemental Pay:

Performance bonus Yearly bonus
Language:

English (Preferred)
Work Location: In person

Expected Start Date: 18/06/2025