The Receptionist serves as the first point of contact for visitors and clients, providing a warm welcome and ensuring efficient communication and administrative support. This role is crucial in creating a positive impression of the company.
Key Responsibilities:
Greet and welcome guests and clients as they arrive at the office.
Answer, screen, and forward incoming phone calls in a polite and efficient manner.
Manage the reception area to ensure a professional and welcoming environment.
Maintain security by following procedures and controlling access (e.g., visitor log, ID checks).
Receive, sort, and distribute daily mail/deliveries.
Schedule appointments and maintain calendars for meetings and events.
Provide basic and accurate information in person and via phone/email.
Assist in administrative tasks such as filing, photocopying, data entry, and record keeping.
Coordinate with other departments for various tasks and ensure smooth office operations.
Manage inventory of office supplies and order replacements as needed.
Skills and Qualifications:
High school diploma or equivalent; associate's or bachelor's degree is a plus.
Proven work experience as a receptionist, front office representative, or similar role.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Professional appearance and demeanor.
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Customer service attitude and attention to detail.
Work Environment:
Typically based in office settings such as corporate offices, hotels, hospitals, or educational institutions.
Standard working hours; may include weekends or evening shifts depending on the industry.
Career Path and Growth:
Receptionist ? Administrative Assistant ? Office Manager ? Executive Assistant
With experience and additional skills, receptionists can move into HR, customer service, or operations roles.
Company Name:- Legend Square