The Receptionist serves as the first point of contact for visitors and clients, providing a welcoming and professional environment. This role involves handling front-desk operations, managing communication channels, and supporting administrative functions to ensure smooth daily operations.
Key Responsibilities:
Greet and welcome visitors in a courteous and professional manner.
Answer, screen, and forward incoming phone calls and emails promptly.
Maintain the reception area -- tidy, organized, and presentable at all times.
Manage visitor logs and issue visitor passes when required.
Schedule and coordinate appointments, meetings, and conference room bookings.
Handle incoming and outgoing mail, courier, and deliveries.
Provide basic information to clients or visitors and direct inquiries to appropriate departments.
Assist with administrative tasks such as filing, data entry, photocopying, and document preparation.
Support HR or office management teams with day-to-day office coordination.
Maintain confidentiality of sensitive company and client information.
Qualifications and Skills:
Education:
Bachelor's degree or equivalent preferred.
Experience:
0-2 years in a front office, administrative, or customer service role.
Skills:
Excellent verbal and written communication.
Strong organizational and multitasking abilities.
Professional appearance and demeanor.
Proficiency in MS Office (Word, Excel, Outlook).
Attention to detail and time management skills.
Work Environment:
Office-based position with regular interaction with employees, clients, and guests.
May require flexible working hours during events or high-volume days.
Sample Job Title Variants:
Front Office Executive
Administrative Assistant - Reception
Front Desk Coordinator
Job Type: Full-time
Pay: ?25,000.00 - ?30,000.00 per month
Work Location: In person
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